About Atome
- What is Atome?
- What is Atome's business model?
- Who can use Atome?
- How much do I have to spend to use Atome?
- How do I register with Atome?
- Where can I use Atome?
Managing account
- How do I change the mobile number for my account?
- How do I change the email address for my account?
- How do I change the name for my account?
- Why was my Atome application rejected?
- Why is my account being suspended? Why can't I make a purchase?
- What is my spending limit?
Managing orders
Promotion code and voucher usage
- Where can I find applicable vouchers?
- What are the terms and conditions for a voucher/promo code?
- Where can I add a promotional code for my order?
- What should I do if my vouchers are not selected at the checkout?
- Why are the vouchers not being reflected in the checkout page?
- Why are all of my vouchers gone?
Managing payments
- What kind of payment methods are accepted?
- What do I have to do after I have made a purchase?
- What happens when I make a late payment?
- How can I avoid late payments?
- May I defer my repayment?
- What if I have questions about my overdue account?
Security
- Why does Atome collect my personal information?
- How is my personal information being protected?
- My phone has been stolen/lost, what should I do if someone is using my account to make a purchase?
- My card has been stolen/lost, what should I do if someone is using my card information to make a purchase using Atome?