About Atome
- Where can I use Atome?
- It seems too good to be true, what’s the catch?
- How to contact Atome?
- Can I use Atome overseas?
- How do I register with Atome?
- How much do I have to spend to use Atome?
Managing account
- How do I close my account?
- What is my spending limit?
- Why is my account being suspended? Why can't I make a purchase?
- Why was my Atome application rejected?
- How do I change the name for my account?
- How do I change the email address for my account?
Managing orders
Promotion code and voucher usage
- Will I get my voucher back if I cancel or refund my order?
- Why are all of my vouchers gone?
- Why are the vouchers not being reflected in the checkout page?
- What should I do if my vouchers are not selected at the checkout?
- Where can I add a promotional code for my order?
- What are the terms and conditions for a voucher/promo code?
Managing payments
- Cards Supported for Connection with the Atome App
- Which payment method will be charged, if I didn't select my "Default" payment method during the transaction?
- Can I delete my card information?
- How do I update my card details?
- How do I set another card as "primary" card?
- How many cards can I add to my account?
Security
- My card has been stolen/lost, what should I do if someone is using my card information to make a purchase using Atome?
- My phone has been stolen/lost, what should I do if someone is using my account to make a purchase?
- How is my personal information being protected?
- Why does Atome collect my personal information?