This message may appear due to the following reasons:
- You've exceeded your available spending limit.
- There are overdue payments on your account.
- The system has detected a potential payment risk (e.g. the same credit/debit card is linked to another Atome account).
What you can do:
- Settle any outstanding payments to reactivate your account.
- Review your current bills and ensure your spending stays within your allocated credit limit.
- If you’re using a card that's already linked to another Atome account, try using a different card instead.