If vouchers aren’t appearing at checkout, it may be because your purchase doesn’t meet the voucher requirements.
To check the voucher details in the Atome app:
1. Go to "Me" and tap on "Vouchers"
2. On the "My vouchers" page, tap the ⓘ icon to view details such as minimum spend and validity
3. You can also check voucher history under "History", including brand/store eligibility and store type
If you’ve met all the requirements and the voucher still doesn’t appear, please email support@atometh.com
To help us investigate, include your Order ID (found under "Bills" in the app) or share a screenshot of the full order page.